If you’ve ever looked into enterprise customer (or constituent) relationship management (CRM) services before, there’s a good chance you already know about Salesforce. They are generally considered the industry leading enterprise CRM platform and have solutions specifically tailored for Higher Ed institutions. That being said, there is plenty of competition in the Higher Ed CRM space and it’s important to take a look at both the good and the bad of Salesforce to see whether it’s a service worth looking into further. For the sake of brevity, here’s a list of the top 5 pros and cons of Salesforce in Higher Ed.
With the holiday season over and new year’s resolutions in place, January is a great time to look back at how Higher Ed IT fared in 2017 and what is to come in 2018. Unfortunately, we know that “free time” is a rare commodity among university CIOs. Instead of searching through thousands of articles published last month, let us do the work for you with our list of the must-read Higher Ed IT articles from January 2018.
Universities Revamp IT From cybersecurity best practices to how to best utilize the increasing popularity of virtual reality and the Internet of Things, CIOs and IT directors in Higher Ed have a lot to keep in mind. Add to that the myriad of other topics that the university IT community discussed this month and it’s easy to see how daunting that balancing act can be. Keep up to date with all of the most important conversations with our picks for last month’s must-read Higher Ed IT articles.
From how to maximize IT investments to the best practices for increasing data usage, it’s tough to deny that there’s a lot being talked about in the Higher Ed technology community. Stay up to date on all of the most discussed topics in Higher Ed IT with our picks for the must-read articles from last month.
With the fall semester now well underway and Educause 2017 having come and gone, it can be difficult to keep track of all of the upcoming trends and technologies that impact Higher Ed IT. From the best ways to improve your institution’s online programs to how to revamp the help desk experience, there’s a lot to think about this time of year. Stay ahead of the curve with our picks for the must-read Higher Ed IT articles from last month.