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Going beyond the hype: How AI can be used to make a difference
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Reference to artificial intelligence (AI) has become strategic in higher-ed discourse, joining the terms “big data” and “predictive modeling.” When I was introduced to AI in 2013 by a member of our design team, it captivated my imagination. Since then, as our data grew to proportions that were ripe for AI, I’ve become enthralled by its potential to enrich the accuracy and personalization that leads to better outcomes. That does not make me an expert. If anything, it could make me equal to all out there who have wondered what these terms actually mean, how they matter to education, and...