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Using a Course Backchannel to Supplement Teaching and Learning
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Backchannels — instances that provide course members with supplemental communication space to hold a background conversation during synchronous sessions — have been used as a teaching and learning strategy in higher education long before the onset of COVID-19. But Zoom became a common tool for this purpose last academic year. Students, for instance, could ask questions in Zoom chat, while the instructor gave a presentation, or shyer students had the opportunity to use Zoom chat to contribute to the ongoing discussion without having to speak aloud. Now that Duke plans to return to in-person learning with some hybrid and remote...