The last three years have inflicted unprecedented costs on American higher education institutions, resulting in campus closures, refunded student fees, and a rapid shift to online learning—all as declining state support continues to undermine budgets. According to a GatherContent study, most universities are still grappling with legacy technologies while consolidating data across multiple silos. These trends have continued to worsen issues that existed in higher ed prior to 2020, turning cracks into chasms and leaving challenged colleges and universities with the daunting task of using technology to help effectively innovate and differentiate their institution’s value proposition.
