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Glen
Specialties:
Learning Strategy and Planning
Learning Management Systems
Enterprise Level Training Solutions
Instructional Design
Conversion of Legacy Products into Digital Courses
Experience:
Glen has extensive background, experience, knowledge and education in eLearning. He has developed mission critical enterprise-level training solutions using open-source, proprietary and serious game-based learning technologies supporting more than a 1000 courses and very large user bases. He has developed frameworks and eLearning strategies that enhanced organizational knowledge and learning with improved performance and cost-reductions for Fortune 500 companies in the biotech, pharmaceutical, manufacturing, high-technology industries as well as institutions of higher education. Also, he has directed course management products for an eLearning start-up company that became a market leader. He has held a number of leadership, individual contributor, educator and CEO positions within agile environments. He is extremely passionate about the innovative and creative uses of learning technologies.
Resume:
eLearning Specialist
QUALIFICATION HIGHLIGHTS
- Developed mission critical enterprise level training solutions using open-source and serious game based learning technologies, supporting more than 750 courses and a very large user base.
- Developed frameworks and elearning strategies that enhanced organizational knowledge and learning with improved performance for Fortune 500 companies in the biotech, pharmaceutical and related high-technology industries as well as in institutions of higher education.
- Directed course management products for a startup company that became a market leader in 84 countries; products were produced in 8 languages and installed in thousands of universities.
EXPERIENCE
Publicis Touchpoint Solutions / Director of eLearning Strategy
2008 – 2014, YARDLEY, PA
- Key contributor in securing and delivering on $700 million dollars in annual operating revenue for online sales training, onboarding, leadership and professional development. Assisted with the preparation of business proposals and contract reporting activities.
- Conceptualized, designed and implemented the Publicis Virtual Academies. A mission critical branded online learning environment based on the open-source Moodle Learning Management System.
- Supported multiple robust enterprise level Learning Management Systems with over 12,000 domestic and international online users incorporating some 750 plus courses and performance management supports. Clients included: Publicis Healthcare Communications Group (PHCG), Merck, Merck Vree, Abbvie, AstraZeneca, Duchesnay, Vanda, Somaxon, Orexo, Roche, Valeant, Pfizer, Cadence, and Touchpoint Solutions.
- Marketed, secured business and supported Serious Game Based Learning Platform as an innovative training solution to increase knowledge transfer. Clients included: Reckitt Benckiser, Sanofi Aventis, SafeRx (D.C. Dept. of Health) and Forest Laboratories. Presenter and author on Serious Game Based Learning.
- Directed an innovative, high caliber eLearning department with both remote and traditional employees; developed processes, mentoring, leadership, management, professional development and evaluations.
- Developed change management strategies for traditional pharmaceutical sales training to a rapidly deployable, reduced cost, time efficient, hybrid, trackable online system.
- Converted legacy products to digital offerings that included audio, videos, eBooks, clinical ePrints, virtual preceptorships, case studies and SCORM course packages that extended business opportunities and revenue.
- Honed Compliance and Pharmacovigilance training, monitoring and reporting processes; including FDA Part 11 Electronic Record/Signature compliance adherence.
Broad Street / Senior Project Manager/E-Learning Strategist
2004 – 2006, WATERTOWN, MA
- Created, managed and delivered winning proposals and training projects which included resource allocation, budgets and product delivery. Clients include IBM, Biogen-Idec, GlaxoSmithKline, Pfizer, Bristol-Myers Squibb, Organon and Cubist.
- Analyzed GlaxoSmithKline’s suite of sales training materials, proposed recommendations to transition from paper based to eLearning for consistency, efficiency, reporting and cost savings.
- Authored a winning business proposal that led to the development of learning evaluation tools for IBM System and Technology Group University’s 2,700 courses and 70,000 learners; this effort included database analysis, reporting, course and organizational improvement recommendations.
WEBCT / Director of Educational Technology and Development/Principal Product Manager
1999 – 2004, LYNNFIELD, MA
- Key contributor for WebCT-Campus Edition/Hub/Vista from vision and scope, requirements and production, through entire product development lifecycle for a total of 28 releases.
- Managed startup of a new product design team including user-interface (UI) designers, usability engineers, interaction designers, functional specifications/business analysts and developers.
- Developed a unique, cost-effective worldwide software usability program that improved the ease of use by 220%, decreased development costs by over $3M and improved product penetration.
- Managed product release cycles and coordinated related tasks with quality assurance, marketing, documentation, support, sales teams, customer testing programs, launch plans and strategy.
Beth Israel DEACONESS Medical Center / Manager
1992 – 1999, BOSTON, MA
- Developed, and managed a multicompetent Neonatal Intensive Care Unit (NICU) respiratory care staff with 24/7 coverage demands.
- Key contributor to a $3.8M National Library of Medicine Telemedicine Initiative (NLM) that provided enhanced educational, emotional, and medical support to families of high risk newborns using technology/video innovations.
Boston University / Adjunct Instructor
1992 – 2000, BOSTON, MA
- Taught courses in CBT, basic programming, multimedia, instructional design and learning theory.
Northeastern University / Adjunct Instructor
1985 – 1992, BOSTON, MA
- Taught applied science, laboratory and clinical courses in the Cardiopulmonary Sciences Department.
- Four-time grant recipient for Technology Enhanced Education; pioneered, innovated and mentored faculty members using technology and simulations for teaching and learning. Funded by Northeastern University and Apple, Inc.
EDUCATION
Boston University / Doctorate
BOSTON, MA
- Doctorate of Education in Educational Media and Technology (Cum Laude)
Temple University / Masters
PHILADELPHIA, PA
- Master of Education in Health Education
Medical Science Center SUNY / Bachelors
NEW YORK
- Bachelor of Science in Respiratory Therapy
ADDITIONAL INFORMATION
Computer Knowledge & Experience:
- Moodle LMS Administrator
- Serious Game Based Learning
- WebCT/SumTotal/Plateau
- Captivate/Brainshark
- Adobe Connect/Webex/GoToMeeting
- Social Networking
- Mobile Learning Technology
- SQL Scripts/HTML/CSS
- User Experience/Testing
- Digital Publications
- MS Office Suite
- Sharepoint/Moodle SSO