Last-minute, poorly planned procurements often blindside IT organizations and result in client frustration and erosion of trust. But how can organizations manage risk effectively if procurement requestors (who know what they want and have purchasing power) lack appropriate skills or knowledge to evaluate the technology and compliance impact of new products and services? In this interactive workshop, we will explore a proactive method for managing IT procurements. You’ll learn how a combination of best practices for IT service management along with a rules-based approach to procurement routing can help your organization select and procure the right products more quickly.OUTCOMES: Learn how to apply the standard and case incident management model to IT procurements and your organization’s procurement culture while identifying and arranging components of a procurement evaluation rubric and workflow to include security, accessibility, infrastructure, data, and support requirements, resulting in the ability to articulate best practices, pitfalls, and measures for success for a proactive procurement program
[Read More]
[Read More]
SOURCE: Educause
Webinars & Presentations