This session will examine crowdsourcing as a critical tool for all CIOs transitioning to a new role. We will explore how crowdsourcing can use the campus community to prioritize high-impact projects; reject low-priority projects; rapidly implement quick wins; and communicate effectively with the community. Instead of the technology department being viewed as the department that says no, IT becomes the facilitator of business value through cost efficiency, process innovation, and agile delivery of services. This creates an opportunity for the new CIO to reset expectations and the role of the CIO and deliver both structural and symbolic wins immediately.OUTCOMES: Learn how IT can facilitate technology decisions * Understand how the Design Thinking methodology can be used to drive creative problem solving * Gain an understanding of the value the process can have on organizational development
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SOURCE: Educause
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