In 2016, we embarked on an internal staff development process combining training each other with people’s individual areas of excitement. The beginning was a survey of our IT professionals to understand their skills and more importantly their interests. Based on those results and individual conversations, training sessions were held by people that were excited about each topic. This allowed for professional development by teaching the topic. We also shifted people’s responsibilities to include their areas of excitement to help them stay engaged and interested in work.OUTCOMES: Correlate the power of an employee’s preexisting excitement related to the employee’s job satisfaction and conduct customized skill and interest assessments with your staff so they can leverage their own excitement areas
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SOURCE: Educause
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