Academic and operational activities at universities are subject to major service disruptions caused by the environment, equipment failures, and people. Planning and preparation are paramount to successful recovery in a crisis. In this session, a disaster involving simultaneous main power feed, UPS, and generator failures will be reviewed and lessons learned during the two-month crisis. The valuable lessons learned and outcomes will provide the context for a discussion of a practical “inside out” recovery prioritization planning framework for IT and university business units.Outcomes: Understand the importance of DR/BC planning and preparation * Learn from an actual disaster * Learn about different methods to deal with DR/BC planning
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SOURCE: Educause
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