Trust through Transparency: Communicating the Value of IT

Developing sustainable IT funding models remains a top IT issue, and you can’t get there without effectively communicating the “value of IT.” Learn why telling this story is so critical to your success, how data can help you make a compelling case for IT, and how to show (not tell) IT’s value through service management, process, and governance.Outcomes: Identify key elements of an IT value proposition * Understand how to communicate the value of IT through action * Determine your capability to construct a compelling case for IT
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