As distance and online learning programs are used more in conjunction with face-to-face programs, the need for institutions to demonstrate how data is used to advance student learning has increased. The question that lingers is, How do you connect the various and sometimes disparate data sources at the institution’s disposal? At Texas Tech University Health Sciences Center School of Nursing Taking, we have taken a master data management (MDM) approach to merging data from the disparate data sources while also cleansing, matching, and deduplicating records to create more directed KPIs and scorecards for programmatic improvements to drive student success.OUTCOMES: Understand how using an MDM approach can help connect disparate data sources into one usable source while demonstrating the importance of transparency in data collection when it comes to driving outcomes; develop strategies for using an MDM approach within your institution’s data sources
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User privacy is a core value for libraries, and in Minnesota (as in many other states) is protected by statute. Making sound, justifiable decisions about resource allocation requires detailed information about user behavior. At the University of Minnesota Libraries, we are increasingly leveraging enterprise data to aggregate usage information in ways that protect the privacy of individuals while still allowing us to gather valuable insights about usage of our tools by various campus populations. I will describe how my team has built applications designed from the ground up to gather and analyze usage data while protecting user privacy.OUTCOMES: Identify and consider potentially sensitive user data that falls outside the traditional HIPAA and FERPA types while gaining an understanding of a reporting technique for usage without recording personally identifiable data; explore the challenges of developing software with privacy in mind
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Last-minute, poorly planned procurements often blindside IT organizations and result in client frustration and erosion of trust. But how can organizations manage risk effectively if procurement requestors (who know what they want and have purchasing power) lack appropriate skills or knowledge to evaluate the technology and compliance impact of new products and services? In this interactive workshop, we will explore a proactive method for managing IT procurements. You’ll learn how a combination of best practices for IT service management along with a rules-based approach to procurement routing can help your organization select and procure the right products more quickly.OUTCOMES: Learn how to apply the standard and case incident management model to IT procurements and your organization’s procurement culture while identifying and arranging components of a procurement evaluation rubric and workflow to include security, accessibility, infrastructure, data, and support requirements, resulting in the ability to articulate best practices, pitfalls, and measures for success for a proactive procurement program
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This will be an introductory level session for those with a general interest in phishing awareness efforts that may include campaigns or other approaches.
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Some schools have embraced a cloud-first strategy, shifting enterprise applications and infrastructure to the cloud. Some are still getting their bearings in the cloud world. If your institution is not all in with the cloud, what do the next few years look like? How do you position policy, security, legal, procurement, governance, and technology staff to make the best use of this new technical “cloudscape”? This session will use the ECAR Cloud Preparing the IT Organization for the Cloud series as a roadmap to plot your cloud course, regardless of your starting point or ultimate destination.OUTCOMES: Understand the stages of a cloud adoption strategy and where your institution stands along that continuum; identify important operational steps, strategic trade-offs, and key players involved in a cloud transition, which will help orient discussions at home and identify institutions at a similar stage; and explore the roles and responsibilities of a cloud-ready organization
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Today’s leaders have access to large amounts of data from internal and external sources, but that means little without the proper context. Collaboration is required to turn data into information useful to leaders. This session will introduce technology leaders to new data sources and help them develop skills to leverage these sources into planning initiatives. Leaders need data-driven decision making, and that won’t happen without collaboration. Technology leaders will learn how to build partnerships with other data professionals and maximize tools, including the EDUCAUSE Benchmarking Service.OUTCOMES: Discuss at least 3 new data sources that would be beneficial to your institution’s planning efforts while initiating at least one new collaborative opportunity to leverage technology and data; synthesize available data and technology resources to determine which are appropriate for your institution
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In 2016, we embarked on an internal staff development process combining training each other with people’s individual areas of excitement. The beginning was a survey of our IT professionals to understand their skills and more importantly their interests. Based on those results and individual conversations, training sessions were held by people that were excited about each topic. This allowed for professional development by teaching the topic. We also shifted people’s responsibilities to include their areas of excitement to help them stay engaged and interested in work.OUTCOMES: Correlate the power of an employee’s preexisting excitement related to the employee’s job satisfaction and conduct customized skill and interest assessments with your staff so they can leverage their own excitement areas
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As technology adoption in higher education continues to increase, it is imperative that IT leaders leverage data/analytics to communicate the value we bring to campus. There are many things we can measure in IT, but which things should we measure? And which should we report? In this session, you’ll learn how to employ a framework for selecting, developing, and reporting appropriate metrics and KPIs. Additionally, you’ll learn how to leverage benchmarking data to see how your organization fits into the higher education landscape, providing the context you need to adopt an innovative strategy that communicates your value to diverse stakeholder perspectives.OUTCOMES: Learn a framework to develop, implement, and track group-level KPIs to proactively track quality of service and customer service trends while developing and maintaining a dashboard and scorecard system to analyze performance management data
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Developing our employees is key to the success of our organizations. In addition, selecting the right individuals to work on projects provides a win-win situation. We can provide our staff with an opportunity to work within their strengths as well as build teams that are diverse to allow for the best solutions to develop. We are using the assessment tools of StrengthsFinder and MBTI to faciitate the selection of these opportunities.OUTCOMES: Assess how you can provide a positive outcome in projects or goals through the recognition of the value of your strengths, assess how your preferences can be combined with others to complete a common goal, and develop a template for coaching others on how their strengths and preferences can help them achieve goals
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Wondering how to guide and support academic transformation in higher education? Or what the key teaching and learning focus areas are for the community? Join Malcolm Brown and Veronica Diaz of the EDUCAUSE Learning Initiative (ELI) as they review the 2017 New Media Consortium Horizon Report and the 2017 ELI Key Issues to examine ways in which these two tools may be put to work to support the transformation of learning at your institution. During this live, one-hour webinar, we’ll review the key issues and the way they complement the report’s educational technology developments, challenges, and trends. Guest presenters will share various institutional examples of educational technology transforming teaching and learning.
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