You can’t always please everyone, but with the right communication channels, your team can do their best to create a product that meets the expectations of as many faculty, staff, and students as possible. Proper communication isn’t just about… [Read More...]

For many of those in Higher Ed IT, moving into the support phase can be a welcomed change from development. This transition ultimately means that your product is now ready to be used by the institution at large! While this is very exciting, it als… [Read More...]

As an IT professional in Higher Ed, you may need to work with systems affecting student health clinics on your campus. With two different laws, HIPAA and FERPA, affecting those clinics, it is important to know how to navigate your work around thei… [Read More...]

The Higher Ed blogosphere is filled with informative, interesting, and thought-provoking pieces on a myriad of subjects affecting the field. Instructors, administrators, and tech professionals are constantly posting articles for students and profe… [Read More...]

Smartphones and tablets seem to be taking over as the most prominent way that students choose to stay connected, but what does this mean for the technology and applications found in their university or for the relationship between Higher Ed IT and… [Read More...]

Most Learning Management Systems are good at data reporting but they fall short in data analysis and in relationships. The challenge is to harness the data and to make reasonable connections. Using learning analytics can help improve student succe… [Read More...]

Those that thought Higher Ed IT was only useful in the classroom are wrong! Higher Ed IT is now working to offer technological solutions to an issue plaguing many universities: retention. The Robin Hood Foundation, New York’s leading organizatio… [Read More...]

Here we will go into more detail on the deployment stage—ranging from the types of training programs you should provide to how to best communicate to your end users. With the right knowledge and tools, you’ll be able to deliver a truly valuabl… [Read More...]

In 2010, the Information Technology Services team at the University of Wisconsin—La Crosse got the news that no IT department wants. It was not the well-oiled machine an IT department hopes to be. An external review and audit pointed out some tr… [Read More...]

You’ve probably been told that social media makes everything easier... unless it's about an institution’s e-recruitment. Sean Carton, from Philadelphia University, recently wrote “Social Media: You’re Probably Doing It Wrong” for Inside … [Read More...]