The current global public health crisis is creating huge challenges for higher education. Colleges and universities across the globe are closing on-campus activities. Classes–and day-to-day business–are moving online. Higher education institutions are scrambling to deal with the day-to-day operational issues of the crisis, and these are, no doubt, huge.
In a recent blog post (Elmore Alexander, “Making IT Departments Part of the Overall University Strategy: CIO-CFO Partnerships and Beyond”), we explored the idea that college and university IT units have the opportunity to move beyond being cost centers to being strategic business units. That is, IT need not be just a necessary, but expensive, unit with no substantial business impact, but can instead become a unit with real impact on the school – how it does business and what business it does.