If you’ve ever looked into enterprise customer (or constituent) relationship management (CRM) services before, there’s a good chance you already know about Salesforce. They are generally considered the industry leading enterprise CRM platform and have solutions specifically tailored for Higher Ed institutions. That being said, there is plenty of competition in the Higher Ed CRM space and it’s important to take a look at both the good and the bad of Salesforce to see whether it’s a service worth looking into further. For the sake of brevity, here’s a list of the top 5 pros and cons of Salesforce in Higher Ed.
While Higher Ed may be slow to adopt new technologies, that doesn’t mean it is any easier for IT professionals to keep up with every emerging technology and trend. Let us save you time out of your busy schedule with our picks for the must-read Higher Ed IT articles from last month.
Higher Ed’s unique culture allows tech professionals to connect with one another and collaborate in ways that would be nearly impossible in a corporate environment. In an effort to strengthen these connections between university IT professionals in New England, Optimal Partners helped sponsor and organize the first event for the Higher Ed IT Professionals Meetup group on Thursday, May 25th. We’d like to thank James Stoffel, Joshua Wilson, Ian Roy, and Hazal Uzunkaya, as well as everyone else in attendance for helping make the meeting such a success.
While the future of Higher Ed technology is up for discussion, one thing is for certain: change is inevitable. Just as new technologies change the way we communicate, do business, and entertain ourselves, so too will it change how professors teach and how students learn, albeit likely at a slightly slower pace. We recently sat down with Dr. Peyton Helm, Interim Chancellor at the University of Massachusetts: Dartmouth, to discuss how he believes advancements in technology will affect Higher Education in the future.
With emerging technologies gaining popularity in Higher Ed, many universities are gearing up to make use of blockchain, artificial intelligence, and 3D printing, while warding off increasingly persistent cybersecurity threats. It’s tough enough to keep track of your department’s IT projects and plan for the future, never mind having to do it all while hackers try to infiltrate your network. To make things easier, let us bring all of last month’s most important articles to you with our picks for April’s must-read Higher Ed IT articles.